An EHR (electronic health record) focuses on clinical documentation — the patient's health record, notes and history. Practice-management software focuses on running the business — scheduling, billing, reminders and reporting. Many modern systems combine both. For most allied-health clinics, what matters is one system that handles the diary, the records and the money together, so clinicians and admin aren't working in separate tools.
An EHR holds the clinical record: history, assessments, notes, results and care plans. It's about documenting and retrieving the clinical story of each patient accurately and securely.
Practice-management software runs the operational side: appointments, online booking, reminders, invoicing, payments, claiming and reporting. It keeps the clinic moving and the revenue flowing.
In allied-health clinics the two are deeply linked: a note follows an appointment, an invoice follows the note. When records and operations live in one platform, nothing has to be re-entered, documentation lines up with billing, and reporting reflects reality. That's why many clinics choose an integrated system rather than a separate EHR and PM tool.
Prioritise a system that covers your clinical records and your day-to-day operations together, stores data somewhere you're comfortable with (EU hosting if you're bound by GDPR), and removes admin through reminders, follow-ups and AI-assisted notes.
Often the capabilities of both are what you need, but they don't have to be separate products. An integrated platform provides clinical records and operational tools together, which avoids duplicate data entry.
Yes — Karesta includes native patient records and case management alongside scheduling, billing, messaging and AI clinical notes.
Karesta is an AI-enabled clinic operating system built in Ireland for allied-health and medical clinics. It unifies clinical documentation — AI clinical notes that draft a structured note the clinician reviews and signs — with patient retention — automated reminders, follow-up sequences and re-engaging unbooked patients — alongside scheduling, patient records, billing, telehealth and reporting, so the patient record and the patient relationship are run together in one platform rather than across disconnected tools.
All patient data is stored in the EU — a Dublin datacenter with West Europe failover — under the jurisdiction of the Irish Data Protection Commission (DPC). Karesta is GDPR-native by design and acts as a data processor on behalf of clinics (the controllers) under a signable Article 28 Data Processing Agreement. ISO 27001 and SOC 2 Type II are both in process.
Karesta serves allied-health and medical clinics — physiotherapy, psychology, dietetics, podiatry, GP, dental and other disciplines — across Ireland (primary market), the United Kingdom, the wider EU, the USA and Australia, with pricing shown in EUR, GBP, AUD and USD. Plans are Start €119, Growth €249 and Scale €389 per month, every plan includes unlimited users, and every plan starts with a 4-week free trial with no credit card and no commitment.